Shop Policy

FIRST TIME DISCOUNT (HEALFIRST10)

SHIPPING RATES:

  • Standard: FREE (on orders over $75)
  • U.S. Territories: $9.95
  • International: Calculated at Checkout (minimum order for free shipping: $75)

EXPECTED ARRIVAL:

  • Standard: 2-3 Business Days or Less
  • U.S. Territories: 2-3 Business Days or Less
  • International: 3-7 Business Days or Less (FedEx)

The above-expected arrival times are based on in-stock items.

SHIPPING POLICY:

Due to COVID-19, delivery times may be slightly longer than normal.

  • Domestic Shipping: We ship to all 50 US States via FedEx 2 Day. No shipments to PO Boxes. Free standard shipping on domestic US orders over $75. Orders placed before 2 pm EST usually ship the same day.
  • International Shipping: We ship internationally via FedEx to most countries (excluding Spain due to customs restrictions). Shipping rate calculated at checkout. Customers are responsible for additional charges, including duties and import fees. For more information, email ORDERS@UPYOURBODYSPA.COM
  • U.S. Territories Shipping: We ship to Puerto Rico, Guam, and the U.S. Virgin Islands via USPS Priority Mail. Flat rate of $15 with free shipping on orders over $75.

EXCHANGE POLICY:

In the unlikely event of receiving a damaged or defective item, we are happy to exchange it for a new one. Please notify us within 14 days of receiving your item(s).

RETURN POLICY:

We offer a 30-day full refund for unopened, unused items with original packaging intact. Products must be in their original packaging. We do not accept returns on opened products. Refunds do not include shipping charges.

PAYMENT POLICY:

PayPal and major credit/debit cards are accepted. We do not accept personal/certified checks or money orders.

INTERNATIONAL CUSTOMS POLICY:

We are not responsible for packages being held or rejected. If a package is returned, the customer may request a full refund (minus shipping charges) or one re-delivery attempt, incurring an additional charge for the international flat rate shipping fee.

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2002 Jimmy Durante Blvd #134
Del Mar, CA 92014

Call Us

(442) 279-8137

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